Responsible Gambling

LEON Casino uses responsible gambling measures to help you manage play and reduce gambling-related harm. This page outlines the practical tools, strict limits, and independent support available to help keep your gaming fun and safely under your control.

Our Player Protection Position

LEON Casino is committed to promoting responsible gambling and raising awareness about gambling addiction and prevention methods. We provide you with practical tools to stay in control, including customisable deposit and wagering limits, as well as instant self-exclusion options, prevention of underage access, and links to support and relief organisations.

Problem Gambling Explained

Problem gambling isn't just a clinical term; it's when betting stops being entertainment and starts negatively impacting your finances, mental health, and daily life. We know that unchecked gambling can take a massive toll on your finances, relationships, and overall physical and mental wellbeing.

Responsible Gambling Defined

Responsible gambling means using gambling as entertainment rather than as a way to earn money. We advise you to avoid gambling with money you cannot afford to lose, monitor time and spending, use account limits, and take regular breaks.

How to Spot When It’s Time for a Breather

Watch out for these common warning signs that your play might be getting out of hand:

• Financial loss.
• Addiction.
• Emotional distress.
• Neglect of responsibilities.
• Relationship strain.
• Physical health issues.

Player Limits, Restrictions, and Account Controls

Limits Available for Player Use

The player-controlled tools specifically described in our materials are deposit limits and wagering limits managed through the account profile.

Deposit Limit Controls

You can set daily, weekly, and monthly deposit limits. You can decrease them at any time. Changes are applied after confirmation on the Manage deposit limits page. The default value is none.

Wagering Limit Controls

You can set daily, weekly, and monthly wagering limits. We define wagering limits as the total amount wagered over a period. You can decrease them at any time. The default value is none.

Session Limit Controls

LEON Casino strongly encourages you to monitor your own screen time. Step away from the pokies or the sportsbook regularly to keep your head clear. We do advise you to monitor time spent gambling and take regular breaks or cooling-off periods.

Breaks, Cooling-Off, and Self-Exclusion

We provide self-exclusion through the Manage Deposit Limits page. A deposit limit of 0 for six months creates temporary self-exclusion. A deposit limit of 0 indefinitely creates permanent self-exclusion. Written self-exclusion requests may also be sent to our support team. Effective limits cannot be lifted before the end of the selected period.

Closing the Account

You may close your account at any time by sending us a written request via email. Before closure, the account will be cleared subject to our standard withdrawal policy.

Preventing Access by Minors

We prohibit underage gambling. Gambling under 18 is illegal. Minors may not open accounts. We carry out routine identity checks for age verification. If someone under 18 is found using our site, the account will be locked and the balance forfeited.

We encourage the following preventive measures:

• Use guidance from the Family Online Safety Institute.
• Use Net Nanny parental control software.
• Use Cyber Patrol parental control software.
• Apply device and internet access controls in the home.

External Support and Help Resources

We encourage you to seek support if your gambling habits are becoming problematic. We strongly recommend reaching out to these trusted, independent support services:

• Responsible Gambling Council Self-Assessment Quiz.
• Gambling Therapy.
• Gamblers Anonymous.
• GamCare.